Who We Are

This website is operated by Ombush Media Ltd. We are the data controller responsible for your personal data. If you have any questions about this privacy policy or our data practices, please contact us at:

Email: [email protected]
Phone: 0151 662 0088
Address: 1st Floor, The Tapestry, 68-76 Kempston Street, Liverpool, Merseyside, L3 8HL

What Data We Collect

We may collect and process the following personal data:

Identity data: your name.
Contact data: your email address, telephone number and postal address.
Enquiry data: any details you provide when you contact us via our website, email or phone.
Technical data: your IP address, browser type and version, time-zone setting, operating system, and other technology on the devices you use to access this website.
Usage data: information about how you use our website, including pages visited, time spent on pages, and navigation paths.

How We Collect Your Data

We collect personal data through:

Direct interactions: when you contact us by phone, email or through our website contact form.
Automated technologies: as you interact with our website, we may automatically collect technical and usage data through cookies and similar technologies. See our Cookie Policy for more details.

Lawful Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we rely on the following lawful bases to process your personal data:

Consent: where you have given us clear consent to process your personal data for a specific purpose (e.g. marketing communications).
Legitimate interests: where processing is necessary for our legitimate business interests, such as responding to your enquiries or improving our services, provided these interests are not overridden by your rights.
Contract: where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
Legal obligation: where processing is necessary for us to comply with a legal obligation.

Cookies

Our website uses cookies and similar technologies. For full details of the cookies we use and the purposes for which we use them, please see our Cookie Policy.

Third Parties

We may share your personal data with the following categories of third parties:

Service providers: companies that provide IT, hosting and system administration services.
Analytics providers: such as Google Analytics, to help us understand how our website is used.
Professional advisers: including accountants, lawyers and insurers who provide consultancy, banking, legal, insurance and accounting services.
Regulatory authorities: including HMRC and other authorities who require reporting of processing activities in certain circumstances.

We do not sell your personal data to third parties.

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements. Enquiry data is typically retained for up to 24 months after our last interaction. We may retain certain data for longer where required by law (e.g. tax records for 6 years).

Your Rights

Under UK data protection law, you have the following rights:

Right of access: you can request a copy of the personal data we hold about you.
Right to rectification: you can ask us to correct any inaccurate or incomplete personal data.
Right to erasure: you can ask us to delete your personal data in certain circumstances.
Right to restrict processing: you can ask us to limit how we use your data.
Right to data portability: you can request that we transfer your data to another organisation or directly to you, in a structured, commonly used, machine-readable format.
Right to object: you can object to our processing of your personal data where we rely on legitimate interests.
Right to withdraw consent: where we rely on consent to process your data, you can withdraw that consent at any time.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month.

Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Website: www.ico.org.uk
Telephone: 0303 123 1113

We would, however, appreciate the opportunity to deal with your concerns before you approach the ICO, so please contact us in the first instance.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Privacy Policy